Cozumel Palace - All-Inclusive | Resort in Cozumel

| 9.2 (1003 Reviews) |  1 Bathroom
Colonos Cuzamil Resort | Cozumel Palace - All-Inclusive

Resort in Colonos Cuzamil, Cozumel

Guests of this beach property will appreciate convenient onsite amenities such as a health club and massage/treatment rooms.
Cozumel Palace - All-Inclusive offers 169 accommodations with indoor private hot tubs and free minibar items. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.


3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Designer toiletries
  • Soap
  • Toothbrush and toothpaste (on request)
  • Bathrobes
  • Toilet paper
  • Towels
  • Jetted bathtub
  • Hair dryer
  • Separate bathtub and shower
Bedroom
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Bed sheets
  • Premium bedding
  • Air conditioning (climate-controlled)
  • Turndown service
  • Desk
  • Slippers
  • Private indoor hot tub
  • Separate sitting area
  • Phone
  • Soundproofing
  • Iron/ironing board
  • Free local calls
  • Laptop-compatible safe
Breakfast
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 4 restaurants and 1 coffee shop/cafe
  • Free full breakfast available daily 7 AM–11:30 AM
  • 24-hour room service
  • Free bottled water
  • Free minibar
  • Mini-fridge
  • Espresso maker
Parking
  • Airport shuttle on request
  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Accessible airport shuttle
  • Elevator door width (inches): 43
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Parasailing
  • Ecotours
  • Fitness center access
  • Outdoor pool access
  • Windsurfing
  • Bicycle rentals
  • Golfing
  • Sailing
  • Health club
  • Children's pool
  • 3 outdoor pools
  • Scuba diving
  • Full-service spa
  • Playground
  • Arcade/game room
  • Snorkeling
  • Access to nearby outdoor pool
  • Shopping
  • Evening entertainment
Entertainment
  • Satellite channels
  • Premium channels
  • 40-inch LED TV
General
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • ATM/banking services
  • Free newspapers in lobby
  • Banquet hall
  • English
  • Spanish
  • Beach towels
  • Renovated entire property - March 2025
  • Smoke-free property
Guest Services
  • Children's club
  • Children's pool
  • 3 outdoor pools
  • Playground
  • Arcade/game room
  • Access to nearby outdoor pool
  • Laundry facilities
  • Snack bar/deli
  • Mini-fridge
  • Soundproofed rooms
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Daily housekeeping
  • Wedding services
  • Porter/bellhop
  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Concierge services
  • Multilingual staff
  • Hair salon
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Beach loungers
  • Terrace
  • Dock
  • Garden
  • Beach umbrellas
  • Pool umbrellas
Spa
  • Body wraps
  • Couples treatment room(s)
  • Body treatments
  • Manicures and pedicures
  • Massage - hot stone
  • Spa open daily
  • Facials
  • Massage/treatment rooms
  • Aromatherapy
  • 9 treatment rooms
  • Body scrubs
  • Massage - deep-tissue

Policies

Check-in
Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome.
Payment Policy
Airport shuttle fee: usd 61 per person (roundtrip) airport shuttle fee per child: usd 61 (roundtrip), (up to 17 years old) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

greg
Jan 11, 2026 02:36:46 AM
Review Score:   10
Summary: Great and safe place for kids
See All Reviews

Room Arrangement

Room Info Facilities
Superior Honeymoon Suite Ocean Front- King Size Bed
Room Size: 581 square feet m2
1 King Bed
Superior Honeymoon Suite Ocean Front- King Size Bed

General

Concierge service, Netflix, Number of bedrooms - 1, DVD player, Pillow menu, Square feet - 581, Extra bed count 1, Square meters - 54, Private bathroom, Rollaway/extra beds (free), No cribs (infant beds), Club level room, Ping - 16.33, Bed count minimum 1, Ocean view, Bed count maximum 1, Furnished balcony
Superior Oceanfront Suite - Kids & Teens Stay Free
Room Size: 581 square feet m2
1 King Bed
2 Double Beds
Superior Oceanfront Suite - Kids & Teens Stay Free

General

Number of living rooms 0, Number of bedrooms - 1, Square feet - 581, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 54, Rollaway/extra beds (free), Ping - 16.33, Bed count minimum 1, Ocean view, Furnished balcony, Bed count maximum 2
Superior Loft Suite - Kids & Teens Stay Free
Room Size: 827 square feet m2
3 King Bed and Double Beds
Superior Loft Suite - Kids & Teens Stay Free

General

Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 1, Sea view, Ping - 23, Square feet - 827, Bed count maximum 3, Extra bed count 1, Square meters - 77, Furnished balcony, Free cribs/infant beds, Bed count minimum 3
Superior Ocean View Suite - Kids & Teens Stay Free
Room Size: 581 square feet m2
1 King Bed
2 Double Beds
Superior Ocean View Suite - Kids & Teens Stay Free

General

Number of living rooms 0, Number of bedrooms - 1, Square feet - 581, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 54, Rollaway/extra beds (free), Ping - 16.33, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 2
Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana
Room Size: 581 square feet m2
1 King Bed
2 Double Beds
Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 581, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 54, Private bathroom, Rollaway/extra beds (free), Ping - 16.33, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 2
Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free
Room Size: 829 square feet m2
3 King Bed and Double Beds
Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

General

Number of bedrooms - 2, Pillow menu, Sea view, Ping - 23, Extra bed count 1, Square meters - 77, Free cribs/infant beds, Private bathroom, Rollaway/extra beds (free), Square feet - 829, Bed count maximum 3, Furnished balcony, Bed count minimum 3
Villa Three Bedroom Suite
Room Size: m2
5 King Bed and Double Beds
Villa Three Bedroom Suite

General

Number of living rooms 0, Bed count minimum 5, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 3, Bed count maximum 5, Number of bathrooms - 3

FAQ's

Is this Cozumel Palace - All-Inclusive pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cozumel Palace - All-Inclusive?

Check-in time for Cozumel Palace - All-Inclusive starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cozumel Palace - All-Inclusive have a swimming pool?

Yes, this Cozumel Palace - All-Inclusive has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cozumel Palace - All-Inclusive?

Best-rates for the Cozumel Palace - All-Inclusive starts from $517 per night with includes Balcony/Terrace, Accessibility, Guest Services, Entertainment, Internet, Laundry, Bar, Toiletries, Breakfast, Sports/Activities, Spa, Air Conditioner, Pool, View, Ocean View, Security/Safety, Business Services, Wheelchair Accessible, Wellness Facilities, Child Friendly, Hot Tub, Kitchen, Bedding/Linens, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cozumel Palace - All-Inclusive a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cozumel Palace - All-Inclusive wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cozumel Palace - All-Inclusive is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cozumel Palace - All-Inclusive?

Based on the information reported by the owner or manager, the Cozumel Palace - All-Inclusive indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cozumel Palace - All-Inclusive?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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