Melia Madrid Serrano | Hotel in Madrid
Hotel in Castellana, Madrid
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Housekeeping is available on request.
Melia Madrid Serrano offers 307 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Amenities
Facility Overview
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Shampoo
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Hair dryer
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Towels
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Toothbrush and toothpaste
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Toilet paper
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Private bathroom
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Eco-friendly toiletries
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Soap
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Air conditioning
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Free cribs/infant beds
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Pillow menu
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Premium bedding
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Egyptian cotton sheets
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Heating
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Blackout drapes/curtains
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Bed sheets
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Safe
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Eco-friendly cleaning products provided
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Iron/ironing board (on request)
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Laptop-friendly workspace
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Connecting rooms available
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Water-efficient showers only
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Phone
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LED light bulbs
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Recycling
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Soundproofing
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Desk
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Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 35 for adults and EUR 17.5 for children
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Coffee/tea in common area(s)
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1 restaurant
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1 bar
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Room service available
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Minibar
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Coffee/tea maker
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Electric kettle
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Offsite parking within 656 ft (EUR 32 per day)
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Stair-free path to entrance
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Wheelchair-accessible restaurant
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Well-lit path to entrance
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Wheelchair-accessible concierge desk
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Wheelchair-accessible fitness center
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Elevator
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Wheelchair-accessible business center
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Magnifying mirror
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Front entrance ramp
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Elevator door width (inches): 63
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Wheelchair accessible (may have limitations)
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Golfing
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Lifeguards on site
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Seasonal outdoor pool
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Fitness center
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Satellite channels
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LCD TV
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Conference space (5640 square feet)
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Computer station
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Meeting rooms
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24-hour business center
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Front-desk safe
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Banquet hall
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Elevator
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Water dispenser
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Free newspapers in lobby
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Italian
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German
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English
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French
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Spanish
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No plastic soda bottles
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Reusable cups only
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Reusable tableware only
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No plastic coffee stirrers
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At least 80% organic food
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Smoke-free property
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No plastic drinking straws
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At least 80% of food locally-sourced
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No plastic water bottles
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At least 80% lighting from LEDs
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TV in lobby
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Biodegradable coffee stirrers
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Biodegradable drinking straws
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Free cribs/infant beds
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Seasonal outdoor pool
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Baby bath
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Laundry facilities
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Soundproofed rooms
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Snack bar/deli
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Highchair
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Babysitting (surcharge)
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Change of towels (on request)
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24-hour front desk
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Multilingual staff
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Tour/ticket assistance
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Wedding services
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Luggage storage
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Laundry facilities
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Concierge services
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Change of bedsheets (on request)
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Daily housekeeping
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Porter/bellhop
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Dry cleaning service
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Available in some public areas: Free WiFi and wired Internet
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Available in all rooms: Free WiFi
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Terrace
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Lifeguards on site
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Pool umbrellas
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Pool sun loungers
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector some water is reused through a grey water recycling system special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of stay safe with meliá (meliá) this property provides central air conditioning and heating (availability based on the season).
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Triple Room
Room Size:
279.9 square feet m2
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GeneralSquare feet - 279.9, Number of bedrooms - 1, Shower only, Square meters - 26, Ping - 7.9, Bed count maximum 3, Bed count minimum 1 |
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Melia Room
Room Size:
237 square feet m2
|
GeneralNumber of living rooms 0, Roll-in shower width (inches) - 62, Square feet - 237, Number of bedrooms - 0, Ping - 7, Shower only, Room and bed type depend on availability check-in, Transfer shower, Square meters - 22, Number of bathrooms - 1, Roll-in shower width (centimeters) - 157, Bed count minimum 1, Roll-in shower, Bed count maximum 2 |
|
Family Room (3+1)
Room Size:
301 square feet m2
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GeneralPing - 8, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 28, Shower only, Bed count maximum 3, Square feet - 301, Bed count minimum 2 |
|
Premium Room
Room Size:
269 square feet m2
|
GeneralPing - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Shower only, Square meters - 25, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2 |
|
Premium Room, Bathtub (The Level)
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, Bathrobes, Free newspaper, No rollaway/extra beds, Turndown service, Slippers, Number of bedrooms - 1, Bathtub only, Square feet - 344, Bed count minimum 1, Ping - 10, Bed count maximum 2 |
|
Communicated Room (Supreme)
Room Size:
495 square feet m2
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GeneralNo rollaway/extra beds, Number of bedrooms - 1, Square feet - 495, Bathtub or shower, Ping - 14, Square meters - 46, Bed count maximum 4, Bed count minimum 2 |
|
Supreme Room
Room Size:
269 square feet m2
|
GeneralPing - 8, Number of living rooms 0, Bathrobes, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Slippers, Shower only, Square meters - 25, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2 |
|
Melia Room, Patio Garden View
Room Size:
237 square feet m2
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GeneralSquare feet - 237, No rollaway/extra beds, Number of bedrooms - 1, Ping - 7, Shower only, Bed count minimum 1, Square meters - 22, Bed count maximum 2 |
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Communicated Room (Premium)
Room Size:
538 square feet m2
|
GeneralNumber of living rooms 0, Square meters - 50, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Square feet - 538, Shower only, Bed count maximum 4, Bed count minimum 2, Number of bathrooms - 1 |
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Family Room
Room Size:
269 square feet m2
|
GeneralNumber of living rooms 0, Square feet - 269, Number of bedrooms - 0, Shower only, Ping - 7.56, Square meters - 25, Bed count maximum 3, Bed count minimum 1, Number of bathrooms - 1 |
|
Communicated Room (Melia, The Level)
Room Size:
495 square feet m2
|
GeneralBathrobes, Free newspaper, No rollaway/extra beds, Turndown service, Slippers, Number of bedrooms - 2, Square feet - 495, Bathtub or shower, Ping - 14, Bed count maximum 3, Square meters - 46, Bed count minimum 3 |
|
Premium Room, Bathtub (Grand, The Level, (2+2))
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Executive level room, Free newspaper, Number of bedrooms - 0, Bathtub or shower, Square feet - 344, Number of bathrooms - 1, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, Turndown service, Slippers, Bed count minimum 1, Bed count maximum 2 |
|
Premium Room, Bathtub (Grand, The Level, (2+1))
Room Size:
344 square feet m2
|
GeneralExecutive level room, Free newspaper, Number of bedrooms - 1, Bathtub or shower, Square feet - 344, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, Turndown service, Slippers, Wardrobe or closet, Bed count maximum 3, Bed count minimum 1 |
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Junior Suite (The Level (3+1))
Room Size:
431 square feet m2
|
GeneralExecutive level room, Free newspaper, Number of bedrooms - 1, Ping - 12, Bathtub or shower, Number of living rooms 1, Square feet - 431, Bathrobes, Square meters - 40, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Slippers, Separate sitting area, Bed count maximum 3, Bed count minimum 2 |
|
Junior Suite (The Level (2+2))
Room Size:
431 square feet m2
|
GeneralExecutive level room, Free newspaper, Number of bedrooms - 1, Ping - 12, Bathtub or shower, Number of living rooms 1, Square feet - 431, Number of bathrooms - 1, Bathrobes, Square meters - 40, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Slippers, Separate sitting area, Bed count maximum 3, Bed count minimum 2 |
|
Suite (The Level, (2+2))
Room Size:
527 square feet m2
|
GeneralBathrobes, Free newspaper, No rollaway/extra beds, Ping - 15, Turndown service, Slippers, Square feet - 527, Number of bedrooms - 1, Square meters - 49, Bathtub or shower, Bed count minimum 2, Bed count maximum 2 |
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Premium Room (The Level)
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Executive level room, Free newspaper, Number of bedrooms - 0, Bathtub or shower, Square feet - 344, Number of bathrooms - 1, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Slippers, Bed count minimum 1, Bed count maximum 2 |
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The Level Room
Room Size:
280 square feet m2
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GeneralPing - 8, Number of living rooms 0, Executive level room, Free newspaper, Number of bedrooms - 0, Shower only, Square meters - 26, Number of bathrooms - 1, Bathrobes, Turndown service, Slippers, Square feet - 280, Bed count minimum 1, Bed count maximum 2 |
|
Premium Room, Bathtub (The Level, (2+1))
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Free newspaper, Number of bedrooms - 1, Bathtub only, Square feet - 344, Number of bathrooms - 1, Ping - 10, Square meters - 32, Bathrobes, No rollaway/extra beds, Turndown service, Slippers, Bed count maximum 3, Bed count minimum 2 |
|
Premium Room, Bathtub (Grand, The Level)
Room Size:
344 square feet m2
|
GeneralNumber of living rooms 0, Executive level room, Free newspaper, Number of bedrooms - 0, Bathtub or shower, Square feet - 344, Number of bathrooms - 1, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, Turndown service, Slippers, Bed count maximum 3, Bed count minimum 1 |
|
Communicated Room (Premium, (4+1))
Room Size:
538 square feet m2
|
GeneralSquare meters - 50, No rollaway/extra beds, Ping - 15, Square feet - 538, Number of bedrooms - 1, Shower only, Bed count maximum 4, Bed count minimum 2 |
|
Premium Room (The Level, (2+1))
Room Size:
344 square feet m2
|
GeneralExecutive level room, Free newspaper, Number of bedrooms - 1, Bathtub or shower, Square feet - 344, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Slippers, Bed count minimum 1, Bed count maximum 2 |
|
Suite (The Level)
Room Size:
538 square feet m2
|
GeneralBathrobes, Free newspaper, Square meters - 50, No rollaway/extra beds, Ping - 15, Turndown service, Slippers, Square feet - 538, Number of bedrooms - 1, Bathtub or shower, Bed count maximum 3, Bed count minimum 2 |
|
Premium Room (The Level, (3 Ad))
Room Size:
344 square feet m2
|
GeneralExecutive level room, Free newspaper, Number of bedrooms - 1, Bathtub or shower, Square feet - 344, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Slippers, Bed count minimum 1, Bed count maximum 2 |
|
Junior Suite (The Level)
Room Size:
431 square feet m2
|
GeneralExecutive level room, Free newspaper, Number of bedrooms - 1, Ping - 12, Bathtub or shower, Number of living rooms 1, Square feet - 431, Bathrobes, Square meters - 40, Deep soaking bathtub, Turndown service, Slippers, Separate sitting area, Bed count maximum 3, Bed count minimum 2 |
|
Melia Room, Exterior View
Room Size:
237 square feet m2
|
GeneralSquare feet - 237, No rollaway/extra beds, Number of bedrooms - 1, Ping - 7, Shower only, Bed count minimum 1, Square meters - 22, Bed count maximum 2 |
|
Communicated Room (Grand Premium, The Level)
Room Size:
431 square feet m2
|
GeneralBathrobes, Square meters - 40, Free newspaper, No rollaway/extra beds, Turndown service, Slippers, Number of bedrooms - 1, Ping - 12, Bathtub or shower, Bed count maximum 4, Bed count minimum 2, Square feet - 431 |
FAQ's
Is this Melia Madrid Serrano pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Melia Madrid Serrano have a swimming pool?
Yes, this Melia Madrid Serrano has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Melia Madrid Serrano?
Best-rates for the Melia Madrid Serrano starts from $305 per night with includes Breakfast, Child Friendly, Wheelchair Accessible, Balcony/Terrace, Accessibility, Business Services, Kitchen, Fireplace/Heating, Internet, Air Conditioner, Bedding/Linens, Restaurant, Guest Services, Laundry, Pool, Security/Safety, Wellness Facilities, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Melia Madrid Serrano a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Melia Madrid Serrano wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Melia Madrid Serrano is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Melia Madrid Serrano?
Based on the information reported by the owner or manager, the Melia Madrid Serrano indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Melia Madrid Serrano?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
