Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S | Hotel in Naples
Hotel
7.6
(1077 Reviews) |
Pet Friendly
1 Bathroom
Available rates:
Hotel in East Naples, Naples
Hotel with free parking, 3-minute walk to Fifth Avenue South An outdoor pool, a hot tub, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Weekly housekeeping is available. Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S offers 157 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. 32-inch flat-screen televisions come with cable channels and pay movies.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.
An outdoor pool and a hot tub are on site.
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Amenities
Air Conditioner
Parking
Pet Friendly
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in fee: usd 27.75 early check-in subject to availability minimum check-in age: 21
Check-out
A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 15 per pet, per night (maximum usd 105 per stay) service animals are exempt from fees early check-in fee: usd 27.75 (subject to availability) late check-out is available for a fee (subject to availability) in-room safe fee: usd 3.33 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 80 lbs per pet) pets allowed for an extra charge of usd 15 per pet, per night (maximum usd 105 per stay) pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed pets must be declared at check-in. guests bringing 1 pet will not be charged pet fees. the listed pet fee in the fees section applies only if guests bring 2 or more pets. pets must be leashed in public areas of the property. guests are expected to clean up after their pet. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
Carla
Jan 3, 2026 02:04:29 AM
Review Score:
4
Summary: We booked based on the many excellent reviews but realized that they were not accurate! The safe was unusable because they couldn’t open to factory setting (they were locked out), the hot tub wasn’t working for 2 days upon arrival without notice, the kitchen was not properly equipped, lacking basic utensils like a can opener, cups, cutting knife or sponge, bugs crawling on the counter & in my food, terrible smell/odour coming from the dishwasher into the room, dirty rusty cabinets & the lever on the shower was missing a screw, so it kept falling off on our feet & it was heavy, also you had to push the lever in with extreme force to turn the water on, the walkways & pavement around the pool areas were cracked and unsafe & there was major construction next door with noises & equipment parked in front of the hotel, parking lot was full of potholes filled with water, there wasn’t a manager to assist or speak to except for the 2nd day & it was his last day working at red roof & with the holidays, there wasn’t a manager onsite for days. Hotels.com requested assistance on our behalf multiple times & they were unresponsive. Grace was pleasant, Stefan was not friendly & failed to follow up with providing us with missing items in the kitchen- he offered us another room that was worse than the one we had & said they have other room with 1 king, we are 4 adults (insulting!) Holidays are for relaxing but this place was frustrating- the only decent thing was the location & the beds.
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Reviews
Carla
Jan 3, 2026 02:04:29 AM
Review Score:
4
Summary: We booked based on the many excellent reviews but realized that they were not accurate! The safe was unusable because they couldn’t open to factory setting (they were locked out), the hot tub wasn’t working for 2 days upon arrival without notice, the kitchen was not properly equipped, lacking basic utensils like a can opener, cups, cutting knife or sponge, bugs crawling on the counter & in my food, terrible smell/odour coming from the dishwasher into the room, dirty rusty cabinets & the lever on the shower was missing a screw, so it kept falling off on our feet & it was heavy, also you had to push the lever in with extreme force to turn the water on, the walkways & pavement around the pool areas were cracked and unsafe & there was major construction next door with noises & equipment parked in front of the hotel, parking lot was full of potholes filled with water, there wasn’t a manager to assist or speak to except for the 2nd day & it was his last day working at red roof & with the holidays, there wasn’t a manager onsite for days. Hotels.com requested assistance on our behalf multiple times & they were unresponsive. Grace was pleasant, Stefan was not friendly & failed to follow up with providing us with missing items in the kitchen- he offered us another room that was worse than the one we had & said they have other room with 1 king, we are 4 adults (insulting!) Holidays are for relaxing but this place was frustrating- the only decent thing was the location & the beds.
April
Jan 2, 2026 11:46:40 PM
Review Score:
4
Summary: The room smelt like cigarettes the whole time especially while turning on the AC
Corrie
Dec 31, 2025 01:59:20 AM
Review Score:
4
Summary: Hot tub was green. Mold in the bathroom.
Sophie
Dec 25, 2025 06:48:35 AM
Review Score:
6
Summary: Good personnal on site. Cleanness of the room is not this good but it's what we have for in that kind of chain. Some will love, but not us.
Jessica
Dec 18, 2025 03:06:47 PM
Review Score:
6
Summary: Not a bad hotel at all. Our room stunk really bad when we first walked in.. the beds are super uncomfortable. Morning staff not really friendly. I paid a lot of money and there was no breakfast served. So I know to look for that elsewhere next time. Other than that it was great
TROY
Nov 28, 2025 12:40:00 AM
Review Score:
4
Summary: Cash only security deposit??? Also said I had to forfeit it because I had early morning flight and was checking out around 4:00 am. They had no one working from 11:00 pm to 7:00 am (???). Such a crazy experience with this hotel. Do not recommend it for anyone.
Ivan
Nov 25, 2025 11:11:49 PM
Review Score:
10
Summary: Nice
Franklyn
Nov 15, 2025 05:34:15 AM
Review Score:
8
Summary: Hotel location.
Maria
Nov 11, 2025 08:29:55 AM
Review Score:
4
Summary: I stayed in this hotel for 2 nights (Friday and Saturday). On Saturday morning I left the room at 9am and came back at 7pm to find my room exactly as I left it. No cleaning was done in the room! I called the front desk and the gentleman told me: "I am not responsible for your room not being cleaned". Then the second night we had to call the police since a drunk person was banging in our room. Police had to come twice but the hotel did not have any kind of security or rules not to be drinking late at night in the pool area. If they do, they do not enforce them.
I think I definitely need to be reimbursed at least for one night due to not cleaning my room! unaceptable!
