Is this Isla Grande hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Isla Grande hotel have a swimming pool?

Yes, this Isla Grande hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Isla Grande hotel?

Best-rates for the Isla Grande hotel starts from $460 per night with includes TV, Wheelchair Accessible, Balcony/Terrace, Guest Services, Breakfast, Child Friendly, Laundry, Transportation/Shuttle, Bedding/Linens, Spa, Restaurant, Bar, Air Conditioner, Parking, Pool, Ocean View, Sports/Activities, Wellness Facilities, View, Accessibility, Security/Safety, Business Services, Toiletries, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Isla Grande hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Isla Grande hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Isla Grande hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Isla Grande hotel?

Based on the information reported by the owner or manager, the Isla Grande hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Isla Grande hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Puerto Rico Resort & Casino | Hotel in San Juan

| 9.0 (1107 Reviews) | 1 Bathroom

Isla Grande Hotel | Sheraton Puerto Rico Resort & Casino

Hotel in Isla Grande, San Juan

Family-friendly hotel with 4 restaurants, steps from Puerto Rico Convention Center
Along with 4 restaurants, this smoke-free hotel has a full-service spa and a casino. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, an outdoor pool, 4 bars/lounges, and a 24-hour fitness center are onsite.
Change of bedsheets is available on request.
Sheraton Puerto Rico Resort & Casino offers 503 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, spring water baths, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before 11:00 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 40.0 per night. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately usd 16.00 to 42 for adults, and usd 12.00 to 22 for children self parking fee: usd 20 per night valet parking fee: usd 28 per day (in/out privileges) pet deposit: usd 20 per night pet fee: usd 150 per accommodation, per stay service animals are exempt from fees rollaway bed fee: usd 40.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 70 lbs per pet) pets allowed for an extra charge of usd 150 per accommodation, per stay, plus a deposit of usd 20 per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve high chair safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room