Family-friendly hotel with a seasonal outdoor pool connected to a rail/subway station in Alicante A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. Hotel Sercotel Maya Alicante offers 194 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, and hair dryers.
This Alicante hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Show more
Amenities
Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Policies
Check-in
Check-in start time: 4:00 pm; check-in end time: noon late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 4 years old or younger stays free when using existing bedding. rollaway/extra beds are available for eur 25.0 per night. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately eur 14 per person self parking fee: eur 12 per night pet fee: eur 20 per pet, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) rollaway bed fee: eur 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of eur 20 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Julianna
Jan 4, 2026 02:14:19 AM
Review Score:
10
Summary: Our room was clean, tidy, and very comfortable, with a stunning view from the windows. The staff, especially the receptionist, were polite and helpful throughout our stay. Breakfast was delicious and fresh, offering a wide variety of choices. We had a wonderful time at the hotel and will definitely be back.
See All Reviews
Reviews
Julianna
Jan 4, 2026 02:14:19 AM
Review Score:
10
Summary: Our room was clean, tidy, and very comfortable, with a stunning view from the windows. The staff, especially the receptionist, were polite and helpful throughout our stay. Breakfast was delicious and fresh, offering a wide variety of choices. We had a wonderful time at the hotel and will definitely be back.
John
Dec 12, 2025 12:38:35 AM
Review Score:
10
Summary: All above nice and relaxing
Lebrant
Dec 7, 2025 01:20:22 AM
Review Score:
8
Summary: Room was great, location was great, bathroom could use a refurbished, seemed old
Samiru
Nov 13, 2025 05:05:00 PM
Review Score:
10
Summary: Clean rooms, friendly sta
gary
Nov 10, 2025 11:22:35 PM
Review Score:
10
Summary: Room was clean and tidy. All the staff we're friendly and helpful. Good location to tram way and easy walk to town. Only negative is that the walls are not sound proof.... SO EAR PLUGS AN ABSOLUTE ESSENTIAL
Nissa
Nov 1, 2025 04:14:49 AM
Review Score:
10
Summary: Lovely staff and clean well organised hotel
David
Oct 27, 2025 05:06:56 PM
Review Score:
10
Summary: Room was lovely. Refurbished 8th floor with open balcony looking up to the castle and a view of the sea. Pillows were about 6 inches thick so went and bought some from the shopping centre as they had no other option. Pool bar was broken so no drinks at the pool. Staff were very friendly and helpful. Location was fine. Was up a hill but ok for us.
Anne
Oct 22, 2025 02:11:36 PM
Review Score:
10
Summary: Parking was great , easy and loads of space available . Lovely pool and area around . Walking 10 mins to beach
Lee
Oct 13, 2025 12:05:46 AM
Review Score:
8
Summary: Overall, I really enjoyed my stay here.
Breakfast was varied and plentiful. Something for everyone.
Bar food and drink prices were reasonable. Food portions were huge! The menu needs better descriptions of what to expect - it's not clear what comes with fries etc.
The whole hotel was very clean. Check in was fine but more information could have been given at check in (or in the room) about the hotel and the area.
(Small tip - please don't announce the room number of female travellers as everyone behind me could hear)
I was there during the weather warning and the forecasted heavy rain - this meant lots of guests staying in and around the hotel. The bar staff were very rushed and short-staffed. It's a pity the hotel hadn't brought in support and planned for this. The breakfast and bar staff were excellent though - always very helpful and friendly!
I had read reviews about poor noise insultation between rooms and I had no problems for 5 of my 6 nights. Unfortunately, an inconsiderate man moved into the room next door on my last night and he was extremely loud. When I asked him to reduce the noise level, he and his female guest (I believe she had another room in the hotel) laughed and got louder and louder. Not the fault of the hotel though. I didn't report it to them as I was leaving the next day. Hopefully no-one else has their stay spoiled by this rude man.
Paul
Oct 10, 2025 03:42:42 PM
Review Score:
10
Summary: Really nice hotel. Excellent breakfast. Nice pool with sunbeds. Helpful staff