Occidental at Xcaret Destination - All Inclusive | Resort in Playa del Carmen

| 8.4 (1385 Reviews) |  5 Bathrooms  15 Guests
Xcaret Resort | Occidental at Xcaret Destination - All Inclusive

Resort in Xcaret, Playa del Carmen

Located in Playa del Carmen, 5.3 miles from ADO International Bus Station, Occidental at Xcaret Destination - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The property provides a 24-hour front desk, airport transportation, a shared lounge and free WiFi. The resort will provide guests with air-conditioned rooms with a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The rooms have a closet. A buffet breakfast is available at Occidental at Xcaret Destination - All Inclusive. The accommodation has a playground. You can play pool, table tennis and darts at this 5-star resort, and the area is popular for snorkeling. Playa del Carmen Maritime Terminal is 5.6 miles from Occidental at Xcaret Destination - All Inclusive, while Church of Guadalupe is 6.8 miles from the property. Cozumel International Airport is 17 miles away.

Occidental at Xcaret Destination - All Inclusive is located in Playa del Carmen.

This 589 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Transportation/Shuttle, Wellness Facilities, and several others. This is a 5 star rated property and has over 1385 reviews with the average score of 8.4 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 589 Bedrooms Resort if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Occidental at Xcaret Destination - All Inclusive in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Occidental at Xcaret Destination - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Restaurant
  • Kid-friendly buffet
  • Bar
  • Special diet meals (on request)
  • Wine/Champagne
  • Fruit
Parking
  • Accessible parking
  • Parking on site
  • Parking
  • Free parking
  • Private Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Spa
  • Entertainment staff
  • Kids' club
  • Fitness center
  • Private beach area
  • Evening entertainment
  • Water park
  • Beach
  • Themed dinners
  • Spa lounge/Relaxation area
  • Game room
  • Locker rooms
  • Tennis court
  • Ping-pong
  • Tennis equipment
  • Massage
  • Spa facilities
  • Full-body massage
  • Nightclub/DJ
  • Archery
  • Mini golf
  • Snorkeling
  • Darts
  • Couples' massage
  • Spa/Wellness packages
  • Beachfront
  • Pool table
  • Sauna
  • Bingo
  • Neck massage
  • Playground
  • Fitness
  • Live music/Performance
Entertainment
  • Board games/Puzzles
  • Indoor play area
  • Outdoor play equipment for kids
General
  • Air conditioning
  • Designated smoking area
  • Facilities for disabled guests
  • Safe
  • Non-smoking rooms
  • Elevator
  • Family rooms
  • Convenience store on site
Guest Services
  • Daily housekeeping
  • 24-hour front desk
  • Currency exchange
  • Shared lounge/TV area
  • Babysitting/Child services
  • Car rental
  • Baggage storage
  • Laundry
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Lockers
  • Hair/Beauty salon
  • Concierge
  • Room service
  • Tour desk
  • ATM on site
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Terrace
  • Outdoor pool
  • Sun deck
  • Garden
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Smoke alarms
  • Fire extinguishers
  • Security alarm
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • First aid kits available
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Contactless check-in/out
  • All plates, cutlery, glasses, and other tableware sanitized
Spa
  • Pool bar
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation, please note long pants are obligatory at all specialty restaurants. shorts, sleeveless shirts and beach sandals are not allowed, the bars and restaurants serve both national and international drinks. if you would like a particular brand, it might be available at an extra charge, 24 hour all inclusive, please note that children from 0 to 1 years old can stay for free. , the name on the credit card used for the booking should correspond to the guest staying at the property.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.

License number: 008-007-000041/2025

Reviews

Value for money:
8.06
Location:
8.93
Staff:
8.46
Facilities:
8.36
Comfort:
8.63
Cleanliness:
8.56
Sarah
Apr 8, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Double
Room Size: 32 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Tile/Marble floor, Iron, Key access

Media & Technology

Flat-screen TV, Cable channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Outdoors

Outdoor furniture

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Shallow end
Deluxe Concierge
Room Type: Double
Room Size: 32 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Wine/Champagne, Minibar, Bottle of water, Fruit

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer, Toilet, Bathrobe

General

Air conditioning, Fan, Safe, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Tile/Marble floor, Iron, Key access

Media & Technology

Flat-screen TV, Cable channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Outdoors

Outdoor furniture

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Shallow end
Junior Suite
Room Type: Suite
Room Size: 47 m2
2 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer, Toilet, Bathrobe

General

Air conditioning, Fan, Safe, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Tile/Marble floor, Iron, Key access

Media & Technology

Flat-screen TV, Cable channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Outdoors

Outdoor furniture

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Drying rack for clothing, Non-feather pillow, Socket near the bed, Sofa bed

Pool and Spa

Shallow end
Royal Level Suite
Room Type: Suite
Room Size: 90 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer, Toilet, Spa tub, Bathrobe

General

Air conditioning, Fan, Safe, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Tile/Marble floor, Iron, Key access

Media & Technology

Flat-screen TV, Cable channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Dining area, Desk

View

View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Dining table, Coffee machine

Outdoors

Outdoor furniture

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Shallow end

Exclusive services

Concierge services
Royal Level Luxury
Room Type: Double
Room Size: 40 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Body soap, Towels, Conditioner, Hairdryer, Toilet, Bathrobe

General

Air conditioning, Fan, Safe, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Tile/Marble floor, Iron, Key access

Media & Technology

Flat-screen TV, Cable channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Outdoors

Outdoor furniture

Accessibility

Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Shallow end

Exclusive services

Concierge services

FAQ's

Is this Xcaret resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Xcaret resort?

Check-in time for Xcaret resort starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Xcaret resort have a swimming pool?

Yes, this Xcaret resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xcaret resort?

Best-rates for the Xcaret resort starts from $289 per night with includes TV, Oceanfront, Pool, Designated Smoking Area, Transportation/Shuttle, Wellness Facilities, Bar, Guest Services, Internet, Laundry, Air Conditioner, View, Private Beach, Accessibility, Spa, Entertainment, Child Friendly, Parking, Wheelchair Accessible, Ocean View, Balcony/Terrace, Security/Safety, Sports/Activities, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xcaret resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xcaret resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xcaret resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xcaret resort?

Based on the information reported by the owner or manager, the Xcaret resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xcaret resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD289
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